IT security products have become very complex, and exhibit a steep learning curve. Correct installation/configuration/implementation can exhaust time, money and human capital resources without achieving desired goals.

WhiteHat Professional Product Services (PPS) allows you to leverage our extensive experience and allow the on-budget and on-time deployment of the desired solution. Subject matter experts flatten the learning curve and guarantee achievement of installation goals.

WhiteHat PPS covers a very wide spectrum of different services such as:

• Initial Product Evaluation
  This stage of the process determines the suitability of any specific product to meet a policy, regulatory, privacy or security objective. The compatibility of a product technology with the existing, or future, IT infrastructure may be evaluated; or, several products may be evaluated, in context, for suitability, performance, manageability or scalability. Properly executed, this step is an insurance policy to avoid “dead ends” due to technology or policy incompatibilities, performance or management issues or just plain failure to meet basic expectations.
• Pre-installation Implementation/Project Planning
  Planning is the cornerstone of a successful deployment. In this step, WhiteHat lays down the processes and milestones necessary to meet deployment goals, including base requirements such as scheduling, provisioning, responsibility matrices, back-out plans, change management inputs and stakeholder sign-offs. This is a documentation exercise that is demanded by industry best practices.
• Installation/Configuration
  Having set in place the Project plan, after evaluation, selection and a pre-installation survey, the actual business of a product installation and configuration can be approached. Executive approval, stakeholder notice, help desk functions and change management requirements have been satisfied. The implementation is effected in accordance with a project plan.
• Project Documentation/Reporting
  Due diligence requires the reporting of new security mechanisms to a variety of levels within the corporation. WhiteHat has developed a methodology to create new deployment notices, on behalf of our client IT departments, to:
• The Executive, to meet regulatory requirements,
• IT management staff, to log and document the processes that have occurred,
• Front line IT services personnel, like the help desk, to provide a client support knowledgebase, and,
• Operations staff, to satisfy the requirements for change management
• Ongoing Product Support
  WhiteHat provides ongoing product maintenance/upgrade and support services after the deployment of a security solution. The long term goal of any security deployment exercise is to maintain the value and functionality of that solution for the lifetime of the solution. WhiteHat professionals have over a decade of experience in providing that support.
• Installation/Administration Training
  For more information on available Product Training Services (PTS), click here.

These steps form a natural planning framework and workflow in any successful deployment of a new security solution. WhiteHat PPS can deliver an entire project, or assist in only those steps where assistance is required.

WhiteHat PPS expertise includes the subject areas of:

• Perimeter Firewalls/VPNs
• Client security (workstation firewalls)
• Strong Authentication (AAA)
• E-mail encryption
• Vulnerability management
• Patch management
• IDS/IPS systems
• PBX/VoIP security
• Managed Security Services

Don't see it here? Ask us anyway! WhiteHat has developed a core competency in developing custom services deliverables for our clients, always tailored to budget and schedule constraints.